Privacy Policy
This policy explains what personal data Window Funding UK collects when you make a funding enquiry, why we collect it, how long we keep it, and the rights you have. Last updated 11 July 2026.
Who we are
Window Funding UK (“we”, “us”, “our”) is a marketing website that helps homeowners explore private funding routes for new double glazing and connects qualified enquiries with an installation partner. We are the data controller for the personal data you provide through this website.
What we collect
When you complete the enquiry form, we collect:
- Your contact details — first name, last name, email address and phone number.
- Your postcode — so an installer can confirm they cover your area.
- Whether you own your home — because funding routes are arranged for homeowners.
- Marketing attribution data — the campaign source and advertising click identifiers associated with your visit (for example UTM values and ad click IDs such as those from Google or Meta), the page you first landed on, your browser’s user-agent string, and your IP address. This helps us understand which campaigns our enquiries come from.
How we use your data, and how we’ll contact you
We use your details to process your funding enquiry and to pass it to a matched installation partner who can talk you through the funding options you may qualify for. We will contact you by phone, directly in relation to the enquiry you made — this is the basis on which the form is submitted, as stated next to it. We may also contact you by email or text about that same enquiry.
We do not use your details for unrelated marketing, and we do not sell your personal data.
Sharing your data
Qualified enquiries may be passed to a matched installer (our installation partner) so they can contact you about your enquiry. We also use trusted service providers who host this website and help us process enquiries; they act on our instructions only. We will disclose data if the law requires it.
Lawful basis
We rely on your consent (given when you submit the form) and our legitimate interest in responding to the enquiry you have chosen to make. You can withdraw consent at any time — see “Your rights” below.
How long we keep it
We keep enquiry data for up to 24 months from your most recent contact with us, after which it is deleted or anonymised — unless you ask us to delete it sooner, or we are required to keep it longer to meet a legal obligation.
Your rights
Under UK data protection law you have the right to access the data we hold about you, to have it corrected or deleted, to object to or restrict its processing, and to withdraw consent. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
How to contact us about your data
To make any of the requests above, or to ask a question about this policy, contact our data protection team using the contact details provided on this website — you can also reply to any call, email or message you receive from us, or use the enquiry form on our homepage to reach us. We aim to respond within one month.
Cookies
This website sets first-party cookies to remember marketing attribution. For full details, see our cookie policy.
Changes to this policy
We may update this policy from time to time. Any changes will appear on this page with a revised “last updated” date.